money back hair removal



You have 60 days to try HairFree.  This is sufficient time for you to experience the long-term hair reduction effects of the product.  In the unlikely event of you not being 100% delighted with the results you can return the product for a full refund.  We accept the return of full, used, partly used, or empty tubes.  We cannot issue a refund without return of the original product.  We only authorise one refund per customer.


To implement the returns and refund procedure you must first request a Returns Authorisation Validation Number (RAV Number).  To request this number please send an email to:

 Subject: HairFree RAV Number Request

 We will issue your RAV Number together with full instructions on returning your products.  Please DO NOT return your products without first receiving a RAV Number as this could invalidate your rights.


You should use UPS, FEDEX, USPS Mail or an established international shipping provider and obtain a shipping/postage receipt and tracking number.  We cannot issue a refund without return of the original product.  Cost of returning products is the responsibility of the customer.  We refund the original shipping cost together with the full cost of your order.


See our RETURNS page for details about returning your product for a 100% refund.

The foregoing information consists of part of our Standard Terms of Business.