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Shipping & Delivery

Free worldwide shipping
Incredible – but true!

We ship all orders
FREE OF CHARGE
to ALL countries
by Registered Mail.
Delivery 7 – 18 days*

 

Order Processing It usually takes 1-2 business days to process your order.  We ship Monday through Friday, excluding weekends and holidays. We do NOT ship orders the same day because we need 48 hours to verify the shipping address and payment method. Therefore please allow up to two business days for orders to process (if you order on Monday, your order will ship out on Tuesday or Wednesday). You will receive a tracking number once we have shipped your package. We ship your order by secure Registered Mail within 48 hours. Your package requires a signature upon delivery.

All Orders Shipped in Discrete Plain Packaging Your privacy and peace of mind are important to us. For your privacy, all orders are delivered in discreet outer packaging with no company information or product description displayed on the box or on the customs form.

Tracking Your Order Once your payment has cleared, you will receive an e-mail when your order has been processed. You will receive a confirmation e-mail once your order has shipped, which will include your tracking number and a link to follow the progress of your package. Some postal authorities do not update their tracking information regularly so please be patient if details of your shipment are not immediately available.  When no tracking information is shown, this indicates your package is in transit to you and the postal authority have not yet updated their records.  This does not mean your package has not been sent or is lost!

You can track your order on any of these sites:

Packagetrack
https://www.packagetrackr.com

17TRACK Package Tracking
https://www.17track.net/en

USPS Tracking for USA customers:
https://tools.usps.com/go/TrackConfirmAction!input.action

You can also track your package by visiting the Track & Trace page of you local mail provider and inputting the Tracking Number.

Please allow a few days for the tracking information to show. In some rare case, the tracking information may not update but you will still receive your order. Please contact us after the estimated delivery time has elapsed if you have not received your order.

Please be advised international orders can sometimes be delayed in customs. Orders might incur import duties and taxes but this is rare. If duties and taxes are imposed on your order, they are due at time of delivery. We are not responsible for any import taxes, duties, or brokerages fees which may be incurred on your international order shipment.

Shipping Address Accuracy When you input your address details on our shopping cart we use this information to produce your shipping label.  If you do not enter your address correctly your package may be lost or returned to us.  It is the responsibility of the buyer to make sure that she or he enters the shipping address correctly.  We try to verify every address for accuracy but cannot guarantee that an incorrect address will not slip through. We are not responsible for delays caused by slow postal services.

Failed Delivery All of our shipments include tracking and delivery confirmation. If the tracking information confirms that the item has been delivered to your order address but you have not received your order, please contact your local mail provider and quote the tracking number.  We cannot be held accountable for loss of packages where tracking information states the package has been delivered to your order address.   If a package is left at the delivery address without signature we are not responsible for loss or theft.

Customs Delays Please be advised international orders can sometimes be delayed in customs. Orders to India can take up to 21 day due to Indian Customs delays. Orders might incur import duties and taxes but this is very rare.  We are not responsible for any import taxes, duties, or brokerages fees which may be incurred on your international order shipment.

* International Orders On some rare occasions, international shipping to some countries can take 4-8 weeks or even longer for some slow-to-ship countries such as South Africa, Brazil, Mexico, Spain and Italy.We are not responsible for any delays caused by the destination country’s customs clearance processes.